Our Process is designed to fully include our clients in the optimization of their Web or Application design project.
We at White Buck Media are Engineers, Entrepreneurs, and Individuals driven by Impassioned Creativity. We will study your business to understand your needs, whether you need to introduce yourselves to the world or conduct e-business, we have the capability to provide the perfect solution. Our designers, programmers, project managers will work in creative tension to deliver the most comprehensive web projects possible to suit your needs using our proven 5 step process.
Perhaps the most important aspect of the Definition phase is to understand your project before it even begins. Before even winning your project, we work with you to develop a high level description of your site, beginning with your current and target customers, the image you want to project and the message you want to send. Time well spent here helps us optimize your project for the best value.
After winning your project, we continue to develop more detailed specifications that are used to flow into the design and programming phases of the project. This often involves a functional wireframe, specification defining, how the site will work, understanding the competition, researching the options, and understanding how your customers will interact with your finished product.
This comprehensive plan ("The Definition") is the key to our customer's success.
In the Design phase, we use an interactive spiral development methodology. We begin with the functional specifications and project definition, along with a general layout and look of the site with placeholder information. After our designers put their creative touch on the concept ideas, we collaborate with the customer through Design reviews and feedback sessions. We then take this feedback and further refine the look and feel of the site based on the comments. Together with our clients, we achieve the best result.
In the Build phase, like in the Design phase, we use an interactive spiral development methodology with our Client involved throughout the process. We begin with the basic functions of the site and cycle through to the detail and complex functions. As we move thru this phase, the web site becomes further refined and comes to life as we bring together the design and specifications into the functioning product.
In the Perfect phase, we thoroughly test the site. We use test cases developed off the client specifications that accurately depict how their customers/visitors will interact with the site. Only after we and the client are satisfied that the site functions as intended, do we move on to the next phase, Launch and Maintain.
Launch and Maintain
In the Launch phase, we work with our client to load the site pages, programming, databases, graphics and images onto the live server and ensure that all functions and features are present and operating as designed. Our job doesn't end here, we provide support for the sites we designed long after this phase is finished and are available to answer questions as needed. See our Guarantee.
For our hosting clients, we also provide 24/7 call center support for all hosted sites to ensure our servers exceed industry standard up times, and we are available when needed to address your needs.
There is no "Complete;" we're there for the long haul. We are not satisfied until you're satisfied! Most of our customers come to us because they are extremely dissatisfied with the final end product provided by their previous web company. Since White Buck Media has been built by word of mouth and creating proven results for small businesses, it is vitally important that not a single client walks out our doors without total satisfaction! We want you to love our work so much, that you cannot help but tell everyone who built your World Class Website – just like our existing clients do.